Need to return your PUMA order? Follow these easy steps.
Request a returns within 6 of the order date,
Returns logged between Tuesday and Sunday will be collected the following Tuesday/Wednesday. Monday logged returns will be collected the same week, on a Tuesday/Wednesday. |
Place your item(s) into the original box and ensure you insert your original delivery note. Alternatively, write your P1000** Order number on the box. |
Once your item(s) have been received, you will be refunded via the original payment method within 14 days once our warehouse has assessed your return as per our Return Policy. I can take 3-5 days for your return to make it's way back to our warehouse. |
THINGS TO KNOW
60DAYSIf your order was made more than 60 days ago, contact us for help with returns. |
Items must be unworn, in good condition, and be returned with their original packaging unless flawed or defective. We do not accept returns of socks, underwear, and water bottles. |
Flawed or defective products purchased online can be returned within 1 year of the order. Please ensure you keep your original order confirmation on email. |
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We offer FREE Delivery & Returns |
Any items purchased in store must be returned back to the original store of purchase. |